eSellerate Shopper Support Center

Welcome to eSellerate's Shopper Support Center. If you are a customer who is making or has made a purchase, or if you have questions about an eSellerate transaction, please use the Knowledge Base to find the answers to your questions.

You can click here to access eSellerate After-Purchase Services, where you can view your receipt / invoice, obtain publisher contact information, and more.

Credit Card and Security Questions

Credit Card and Security Questions

I do not have a CSC number on my credit card, how can I purchase?

If you do not have a CSC number on your credit card or are unsure of where the CSC code is located for your particular card type, please refer to the instructions listed in this message.  If you find that you do not have a CSC code after reviewing this information and are still unable to successfully purchase please contact your issuing bank.

Downloads and Reinstalls
Failed Purchases
General Order Questions
Order Receipt Issues
Product Questions
Refunds and Returns
Serial Numbers and Registration Codes
Subscriptions and Recurring Billings